Welcome to CRØSS THE.LINE. These Terms of Service ("Terms") govern your use of our website and services provided by CRØSS THE.LINE, operated by Tiziana Pittini, an individual entrepreneur ("we," "us," or "our"). By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the website. It is important that you carefully read and understand these Terms before using our website.
Email address: [email protected]
All elements comprising this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of CRØSS THE.LINE or its content suppliers and are protected by intellectual property laws, including copyright and trademark laws. Any unauthorized use, reproduction, distribution, or modification of these materials constitutes infringement of our intellectual property rights and may result in legal action. You are granted a limited, revocable, and non-exclusive license to access and use the materials on this website for personal, non-commercial purposes only. You may not modify, adapt, reverse engineer, or create derivative works based on the materials. If you believe that your intellectual property rights have been infringed upon by any content on this website, please contact us immediately at [email protected]. with the following information: (1) identification of the copyrighted work or trademark claimed to have been infringed; (2) identification of the allegedly infringing material; (3) your contact information; and (4) a statement that you have a good faith belief that the use of the material is not authorized by the copyright or trademark owner, its agent, or the law.
We are committed to ensuring the protection and confidentiality of your personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR). By accessing and using our website, you expressly consent to the collection, processing, and utilization of your personal data as outlined in our Privacy Policy. Personal data collected may include, but is not limited to, your name, email address, shipping address, and payment information, which is obtained for the sole purpose of fulfilling contractual obligations, processing orders, and providing customer support services. Your personal data will only be disclosed to third parties when necessary to fulfill legal obligations or contractual commitments, or with your explicit consent. We implement and maintain appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, protecting it against unauthorized access, disclosure, alteration, or destruction. You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing, in accordance with applicable data protection laws. For inquiries or concerns regarding our Privacy Policy or the processing of your personal data, please contact us at [email protected].Cookies
Our website utilizes cookies to optimize user experience and analyze website traffic. By accessing and using our website, you acknowledge and consent to the use of cookies in accordance with our Privacy Policy. Cookies are small text files stored on your device by your web browser, containing information such as user preferences and browsing history. You have the option to manage cookie settings through your browser; however, disabling cookies may impact certain functionalities of the website. Additionally, we may employ third-party services that utilize cookies for tracking and analytics purposes. Please be aware that these third-party services are subject to their own privacy policies, and we disclaim any liability arising from their use of cookies.
Whilst every effort is made to ensure the accuracy and reliability of the information provided on our website, we cannot warrant its completeness or suitability for any particular purpose. The use of our website and the products procured through it are at the user's own risk. We disclaim any liability for errors or omissions on the website, and shall not be held responsible for any direct, indirect, consequential, or incidental damages arising from the use of or inability to use the website or its content. The products offered on this website comply with applicable laws and regulations, yet we cannot be held liable for any misuse or unintended consequences arising from the use of these products. Moreover, we reserve the right to amend the content of the website and the products offered at any time and without prior notice. It is incumbent upon the user to thoroughly review product descriptions and specifications prior to making a purchase.
By placing an order on our website, you affirm that the information provided, including your delivery address and selected products, is accurate, complete, and legally binding. Each order placed constitutes an offer to purchase the specified products, subject to acceptance by us. We reserve the right to accept or reject any order in our sole discretion, including but not limited to cases of product unavailability, pricing errors, or suspected fraudulent activity. An order confirmation email sent upon receipt of your order does not signify acceptance but merely confirms receipt and initiation of processing. Acceptance of your order occurs only upon dispatch of the products. We retain the right to restrict the quantity of products available for purchase and to refuse service to any individual or entity at our discretion. Once an order is confirmed and processing has commenced, amendments or cancellations may not be feasible. Return
If you want to return something, you have 14 days from the delivery date to request and send a return. As we produce on-demand and each item is made especially for you, refunds are not typically offered unless there is a manufacturing defect. In the unlikely event that you believe your product has a manufacturing defect, you need to let us know within 5 working days from delivery. If your product develops a noticeable problem at any time, just get in touch and we’ll help you find a solution. The original shipping costs are non-refundable and the return shipping is at your expense.
For shipments within the EU, taxes are included in the price of the products. However, for orders shipped outside the EU, taxes and import duties may be determined by the customs authorities of your country. Any additional charges for customs clearance are the responsibility of the customer. We recommend contacting your local customs office for more information about import duties and taxes that may apply to your order. Please note that we cannot predict or control these charges, and we are not responsible for any delays or additional fees incurred during customs processing.Should you have inquiries or concerns regarding these ToS, please reach out to us at [email protected].